Frequently Asked Questions
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What size dumpsters do you offer?
We offer 20-, 30-, and 40-yard roll-off dumpsters for projects ranging from home cleanouts and renovations to large construction and commercial projects.
Not sure which size you need? Contact us and we’ll help you choose based on your project and material type.
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How long is the standard rental period?
Residential rentals are available for up to 3 days or up to 7 days, depending on the package selected.
Contractor rentals include a standard 7-day rental period.
Additional rental time may be available for an additional charge and is subject to container availability.
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What is included in my residential rental?
Your rental includes delivery, pickup, the selected rental period, and an included disposal allowance:
20 Yard — 2 tons
30 Yard — 3 tons
40 Yard — 4 tons
Weight exceeding the included allowance is billed separately based on the actual landfill scale weight.
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What does “Up to 3 Days” or “Up to 7 Days” mean?
Your rental may remain on site for up to the number of days included in your selected package.
If you finish early, simply request pickup. The rental price does not change based on how quickly the dumpster is filled or how early it is picked up.
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How do rental extensions work?
Need more time? Contact us before your scheduled rental period ends.
Additional days are subject to container availability and will be billed at the applicable daily extension rate. Extensions are not guaranteed until approved.
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How full can I load the dumpster?
All material must remain at or below the top rail of the dumpster and must be loaded safely and evenly.
Nothing may stick above or hang over the sides. Overfilled or unsafe containers cannot legally or safely be transported and may require the customer to remove/rearrange material before pickup.
Additional labor, equipment, wait time, or return-trip charges may apply if we have to correct an unsafe load.
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Can I put concrete, dirt, rock, brick, or other heavy material in the dumpster?
Heavy materials require prior approval and may require a specific container, fill level, or pricing arrangement.
Do not load concrete, dirt, rock, brick, or other dense material into a general-purpose dumpster without contacting us first. Weight limits are based on safe and legal transportation requirements, not simply the physical capacity of the dumpster.
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How is dumpster weight calculated?
Every load is weighed at the disposal facility using certified scales. Your rental includes a specific amount of disposal weight based on the dumpster size.
If your load exceeds the included allowance, you will only be charged for the additional weight above your allowance, prorated at the applicable per-ton rate.
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Do I need to be home for delivery or pickup?
Usually, no.
As long as we have clear placement instructions and safe, unobstructed access, you generally do not need to be present.
For pickup, please make sure the dumpster is accessible, properly loaded, and free of anything blocking the truck’s access.
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How much space is required for delivery?
Please provide a firm, level, accessible area with sufficient room for our roll-off truck to safely deliver and retrieve the dumpster.
The area must be free of parked vehicles, low-hanging wires, tree limbs, gates, equipment, and other obstructions.
If you’re unsure whether your location has enough room, send us photos before delivery and we’ll help determine whether placement is possible.
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What happens if you can’t access my dumpster?
Please make sure the dumpster is accessible on the scheduled service date.
If our truck is dispatched but service cannot be completed because of blocked access, locked gates, vehicles, equipment, unsafe conditions, an unprepared container, or another customer-controlled issue, a $150 dry-run or blocked-container fee may apply.
Additional charges may apply if another trip is required.
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Do you charge for wait time?
Normal service includes up to 15 minutes of on-site time.
If our driver is delayed because of blocked access, loading, moving vehicles or equipment, unlocking gates, site preparation, or another customer-related delay, additional time is billed at $25 per 15 minutes.
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What if my dumpster fills up before my project is finished?
Contact us to schedule a dump and return or container swap.
We’ll remove the full container and return an empty container so your project can continue. Additional service and disposal charges apply.
For contractor accounts, each dump and return begins a new 7-day rental period.
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When will I be charged for additional weight or fees?
Your base rental is paid according to the terms of your reservation. Charges that cannot be determined until after service—such as additional disposal weight or special disposal fees—may be charged or invoiced after the dumpster is picked up and processed at the disposal facility.
You’ll receive documentation showing the applicable additional charges.
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What areas do you serve?
We service Corbin, London, Williamsburg, Barbourville, and surrounding southeast Kentucky communities. Additional travel fees may apply for out-of-area locations.
Knox County, Laurel County, Whitley County, Rockcastle County, Jackson, County, Clay County, McCreary County, Pulaski County, Leslie County.
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What payment methods do you accept
We accept:
• Credit/debit cards
• Cash
• Digital payments
• ACH
Payment is required before delivery.
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Will the dumpster damage my driveway?
We take reasonable precautions during delivery and pickup, but dumpsters and roll-off trucks are extremely heavy—especially when loaded.
The customer is responsible for selecting and approving the placement location. We are not responsible for damage to driveways, pavement, concrete, lawns, landscaping, septic systems, underground utilities, or other surfaces resulting from normal delivery, placement, or removal.
Protective boards may be recommended or required depending on the surface and site conditions.
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What materials can I put in the dumpster?
Accepted:
• Household junk
• Construction debris
• Yard waste
• Furniture
• Appliances
Not accepted (restricted waste):
• Tires (Unless discussed prior)
• Wet paint
• Batteries
• Oil, chemicals, hazardous liquids
• Dirt, gravel, or concrete (unless pre-approved)
• Hazardous waste
Restricted waste fees apply if prohibited items are found.
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What is the Fee Schedule?
Extended Service Area Fees :
0-15 Miles : Included
16-25 Miles : $50
26-40 Miles : $100
41-55 Miles : $175
56-70 Miles : $250
Pickup Fee (included unless customer-caused delay)
Return Trip Fees (Charged when the dumpster cannot be picked up due to customer actions)
• Return Trip Fee:
$150 + Extended Area Fee (if applicable)
Blocked Dumpster Fees
• Blocked Access (vehicle or debris in the way): $150
No-Show / No Access:
• Return Trip Fee + $25 Extra Day Charge
Overloading / Unsafe Loads :
$150
• Significantly Over Rim (unsafe/illegal to haul):
- Refusal to Haul
- Return Trip Fee
- $25 Extra Day Charge
Spilling Materials Over Sides:
- $50–$100 Cleaning Fee
- Return Trip Fee if not corrected immediately
Restricted or Prohibited Waste
The following items are not allowed and will incur additional charges:
Tires (car/light truck) $20 each
Mattresses/Box Springs $50 each
TVs, Electronics $40 each
Appliances w/ Freon $50 each
Wet Paint Cans $10 each
Propane Tanks $30 each
Concrete, Dirt, Bricks (if not concrete bin) : $250 surcharge
Shingles (if not shingle load) $75–$150
Hazardous Material / Chemicals :
- Disposal Cost + $150–$350 Contamination Fee
Contaminated Load Fee (full load):
- $150–$350 + Disposal Cost
Damage Fees :
- Minor Damage: $150 minimum
- Major Structural Damage: Full repair or replacement cost
Cleaning Fees :
- Dumpster returned with excessive residue or stuck debris: $50–$150